Maximising Efficiency with AI-Enabled Digitalisation Tools for SMEs

In the realm of Singapore SMEs, the integration of AI-powered digital tools such as Machine Learning, Natural Language Processing, Computer Vision, Speech Recognition, and Robotics holds immense potential to enhance operational efficiency and customer engagement. These tools offer a myriad of benefits, including process automation, data-driven decision-making, and enriched customer experiences.

Real-world case studies underscore the effectiveness of these tools in streamlining workflows and elevating customer service standards. Prioritizing these tools based on specific needs and scalability potential is crucial for SMEs aiming for sustainable growth and a competitive edge in the digital era.

Join us for a live walkthrough on Microsoft 365 Copilot to see how it works and how it can draft emails, auto-transcribe meetings, create full presentations with a prompt, simplify content creation, research and analysis.

HIGHLIGHTS

• Overview & Different types of AI-Enabled Digitalisation Tools
• Implementation and Best Practices
• Barriers to Adoption vs Cost
• Grants & Initiatives
• Free AI References
• Practical AI for SMEs – Microsoft 365 Copilot walkthrough for using generative AI in your work

SPEAKERS

Alif Ahmad                             
Business Advisor
SME Centre@ASME

Anoop Manghat

BD & Customer Success,

Microsoft Copilot & AI Solutions

AXIOM