Brand Loyalty : What makes your Customers stay

Customer loyalty is a positive relationship between a customer’s faithfulness and commitment with the company. It is measured by a customer’s willingness to make repeated purchases with the business.

Join us at this webinar to learn the steps to build customer loyalty, and get  guidance towards promoting customer loyalty (or brand loyalty) can help business retain and attract new customers and increases profits.

HIGHLIGHTS

• The importance of customer loyalty in your business
• How can you increase Customer Retention
• Ways to increase customer’s wallet share
• How to increase customer Advocacy

SPEAKER

Daniel Tan
Assistant Business Development Manager
Team Lead – Business Advisory

SME Centre@ASME