S/N Project Title Targeted Audience No. of SMEs on board Challenges How Impact
1 Rodent Bait Control System Project Pest Control Industry 10
  1. Manual work processes
  2. Redundancy in current work processes
  3. Challenge in recruitment
  • Introduction of automated rodent tracking system
  • Removal of redundant work processes
  • Gain capabilities that are above the industrial norm
  • Streamline of work processes that leads to a leaner workforce
2 Tailors Manufacturing Business Process Improvement Project Tailors and Manufacturer 10
  1. Manual tape measurement taking that is often inaccurate
  2. Manual transportation of orders to factory
  3. Difficulty in tracking orders
  • Introduction of 3D body scanner and ordering system
  • Removal of redundant work processes
  • Gain capabilities that are above the industrial norm
  • Automated body measuring with 3D scanner
  • Tracking of order status is now possible
  • Customer's data are captured, hence making reordering a breeze
3 Integrated Field Service Management Platform for Air-conditioning Industry Services 15
  1. Customer service limitations
  2. Appointment booking and scheduling limitations
  3. Service request fulfilment limitations
  4. Invoicing and cash collection limitation
  5. Customer interaction limitation
  • Introduction of management system
  • Reduce or eliminate manual processes and paper-based documentations
  • Improved productivity for both office and field personnel
  • Increased accessibility of records and business critical data
  • Shorten service windows and improve customer service levels and experience
4 Back of The House Integration Restaurant F&B 20
  1. Floor Ordering Limitations
  2. Kitchen Ordering Limitations
  3. Supply Ordering Limitations
  • Introduction of a 3-way integrated systems
  • Seamless exchange of information among front end, kitchen and backend